Get In Touch
Thank you for using RatioSize! We welcome your feedback, questions, and suggestions. While we're a small team, we do our best to respond to all inquiries promptly.
| General Inquiries | info@ratiosize.com |
| Technical Support | support@ratiosize.com |
Response Time
We typically respond to emails within 1-2 business days. For more urgent matters, please include "URGENT" in your subject line, and we'll do our best to prioritize your inquiry.
Feedback on Specific Calculators
If you have feedback or suggestions about specific aspect ratio calculators, please include the name of the calculator in your email subject line. This helps us route your inquiry to the right team member.
Bug Reports
Found something that's not working as expected? We appreciate your help in improving RatioSize. When reporting a bug, please include:
- The specific page or calculator where you encountered the issue
- The device and browser you were using
- A brief description of what happened and what you expected to happen
- Screenshots, if possible
Feature Requests
We're constantly working to improve RatioSize and add new features. If there's a specific aspect ratio, platform, or functionality you'd like to see added, we'd love to hear about it. Please be as specific as possible about what you're looking for and how it would help your workflow.
Business Hours
Our team is available to respond to inquiries Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (ET). Emails received outside of business hours will be addressed on the next business day.
Thank you for using RatioSize. We look forward to hearing from you!